Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 5161109 Credit Counsel

Explained
Product
Student loan · Private student loan
Detail
Problem lowering your monthly payments
From
Florida 33147
Filed by
Web
Company's answer
Closed with explanation
On time
No
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 28, 2022Complaint received
  2. Mar 8, 2022Sent to Credit Counsel (39 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Credit Counsel?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Credit Counsel's record

More Credit Counsel complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Jul 2, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanOHExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience