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Case file

Money transfers & apps

Complaint 5166881 HSBC

Explained
Company
HSBC
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Nebraska 68144
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 27, 2022Complaint received
  2. Jan 31, 2022Sent to HSBC (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More HSBC complaints about managing, opening, or closing your mobile wallet account

ReceivedAboutIssueStateAnswerOn time
Apr 15, 2021Money transfers & appsManaging, opening, or closing your mobile wallet account-ExplainedYes
Oct 13, 2019Money transfers & appsManaging, opening, or closing your mobile wallet accountCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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