Complaint log
HSBC complaint log
The newest complaints about HSBC, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 12, 2026 | Credit cards | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Nov 2, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Nov 1, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Nov 1, 2026 | Credit cards | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 30, 2026 | Money transfers & apps | Other transaction problem | In progress |
| Oct 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 29, 2026 | Money transfers & apps | Fraud or scam | In progress |
| Oct 29, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | In progress |
| Oct 29, 2026 | Bank accounts | Closing an accountFunds not received from closed account | In progress |
| Oct 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 28, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Oct 28, 2026 | Credit cards | Fees or interestProblem with fees | In progress |
| Oct 27, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Oct 27, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Oct 23, 2026 | Bank accounts | Closing an accountCompany closed your account | In progress |
| Oct 22, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 22, 2026 | Credit cards | Other features, terms, or problemsCredit card company forcing arbitration | Explained |
| Oct 22, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Oct 21, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Oct 21, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Oct 20, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Oct 20, 2026 | Credit cards | Fees or interestCharged too much interest | In progress |
| Oct 18, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Oct 16, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Oct 16, 2026 | Credit cards | Closing your accountCompany closed your account | In progress |
| Oct 16, 2026 | Bank accounts | Closing an accountCompany closed your account | In progress |
| Oct 16, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 15, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Oct 13, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Oct 11, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 9, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Money back |
| Oct 7, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Oct 7, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Oct 6, 2026 | Credit cards | Closing your accountCan't close your account | Explained |
| Oct 3, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Oct 1, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Oct 1, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Sep 30, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Sep 30, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 29, 2026 | Debt collection | Took or threatened to take negative or legal actionSued you in a state where you do not live or did not sign for the debt | Explained |
| Sep 25, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 23, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Sep 23, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Sep 21, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 21, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Sep 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 18, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 18, 2026 | Credit cards | Closing your accountCompany closed your account | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works