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Payday & personal loans

Complaint 5320478 Concord Servicing

Explained
Product
Payday loan, title loan, or personal loan · Personal line of credit
From
West Virginia 26525
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 14, 2022Complaint received
  2. Mar 15, 2022Sent to Concord Servicing (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Concord Servicing complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Oct 25, 2026Payday & personal loansProblem with the payoff process at the end of the loanAZExplainedYes
Oct 12, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jul 17, 2026Payday & personal loansProblem with the payoff process at the end of the loanLAExplainedYes
Apr 24, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jan 9, 2026Payday & personal loansProblem with the payoff process at the end of the loanNJExplainedYes
Jan 3, 2026Payday & personal loansProblem with the payoff process at the end of the loanNJExplainedYes
Nov 20, 2025Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Apr 29, 2023Payday & personal loansProblem with the payoff process at the end of the loanTNExplainedYes
Mar 22, 2023Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Jul 21, 2022Payday & personal loansProblem with the payoff process at the end of the loanNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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