Debt collector · complaint record
Concord Servicing complaints
Filed under Concord Servicing Corporation
Consumers have filed 756 complaints about Concord Servicing since 2013, 318 of them in the last 12 months (+58% on the year before). It answered 99.7% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Weak response record. How it works
- Complaints on record
- 756
- Last 12 months
- 318
- Answered on time
- 99.7%
- Closed with relief
- 0%
- Last 30 days
- 17
- Rank
- #101 of 1,963
Since July 2013
+58% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 30, 2026
Most complained-about debt collectors
Concord Servicing complaints by month
The busiest month was August 2026 (42 complaints). Complaints in the last 12 months are up 58% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Concord Servicing answered last 12 months
- Closed with explanation30495.6%
- In progress144.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time44/4599.7% on time
- Relief for customers0/400% closed with relief
- Complaint trend4/15+58% vs last year
What Concord Servicing complaints are about
Top Concord Servicing problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 114
- Debt was paid 24
- Debt was result of identity theft 22
- Debt was already discharged in bankruptcy and is no longer owed 7
Where Concord Servicing complaints come from
Most complaints: Texas (126), California (117), Florida (62), Georgia (61), New Jersey (30).
Concord Servicing compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Summit A*RDebt collection | 36 | 338 | D |
| 2 | Kimball, Tirey & St. JohnDebt collection | 35 | 338 | D |
| 3 | AmeriCollectDebt collection | 35 | 318 | D |
| 4 | Concord ServicingDebt collection | 48 | 318 | D |
| 5 | Diverse Funding AssociatesDebt collection | 46 | 315 | D |
| 6 | Firstsource Business Process ServicesDebt collection | 52 | 311 | C |
| 7 | Synerprise Consulting ServicesDebt collection | 41 | 308 | D |
| 8 | Oliphant UnitedDebt collection | 20 | 295 | F |
Compare side by side: Concord Servicing vs Summit A*R · Concord Servicing vs Kimball, Tirey & St. John · Concord Servicing vs AmeriCollect · Concord Servicing vs Diverse Funding Associates
What people say about Concord Servicing
All experiencesNo experiences with Concord Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Concord Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 26, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Oct 25, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Oct 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 22, 2026 | Payday & personal loans | Problem when making payments | In progress |
| Oct 21, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Oct 21, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Questions about Concord Servicing
How many complaints does Concord Servicing have?
Concord Servicing has 756 complaints on record since July 2013, including 318 in the last 12 months and 17 in the last 30 days. That makes it number 249 of every company by complaints this year.
Does Concord Servicing respond to complaints?
Yes. Concord Servicing answered 99.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 48/100 (grade D).
What do people complain about most with Concord Servicing?
The most common problems are attempts to collect debt not owed (167), incorrect information on your report (149), took or threatened to take negative or legal action (71).
Is Concord Servicing legit?
Concord Servicing is a real company with a public complaint record: consumers have complained about it 756 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Concord Servicing legit? for the signals, red flags and how to protect yourself.
Are complaints about Concord Servicing going up or down?
Up. There were 318 complaints in the last 12 months against 201 in the 12 before (+58%). See every month.
How do I file a complaint against Concord Servicing?
Complain to Concord Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Concord Servicing complaints come from?
Most come from Texas (126), California (117), Florida (62). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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