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Case file

Mortgages

Complaint 5363609 Personal Finance Center

Explained
Product
Mortgage · Conventional home mortgage
From
GU XXXXX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 24, 2022Complaint received
  2. Mar 24, 2022Sent to Personal Finance Center
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Personal Finance Center complaints about struggling to pay mortgage

ReceivedAboutIssueStateAnswerOn time
Sep 9, 2022MortgagesStruggling to pay mortgageGUExplainedYes
Sep 2, 2022MortgagesStruggling to pay mortgageGUExplainedYes
Apr 22, 2022MortgagesStruggling to pay mortgageGUExplainedYes
Dec 14, 2021MortgagesStruggling to pay mortgageGUExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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