Case file
Auto loans & leases
Complaint 5367109 Auto Trakk
Explained- Product
- Vehicle loan or lease · Lease
- Detail
- Excess mileage, damage, or wear fees, or other problem after the lease is finished
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Mar 25, 2022Complaint received
- Mar 25, 2022Sent to Auto Trakk
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Auto Trakk complaints about problems at the end of the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 13, 2024 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | PA | Explained | Yes |
| Mar 17, 2022 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | PA | Explained | Yes |
| Jan 8, 2022 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | MD | Explained | No |
| Aug 12, 2021 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | OH | Explained | Yes |
| May 1, 2021 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | DC | Explained | Yes |
| Oct 21, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem when attempting to purchase vehicle at the end of the lease | OH | Explained | Yes |
| Sep 8, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | SC | Explained | Yes |
| Aug 5, 2019 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | NC | Explained | Yes |
| Jun 6, 2017 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | FL | Explained | Yes |
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