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Case file

Money transfers & apps

Complaint 5375265 HSBC

Explained
Company
HSBC
Product
Money transfer, virtual currency, or money service · International money transfer
From
New York 11222
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 28, 2022Complaint received
  2. Mar 28, 2022Sent to HSBC
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More HSBC complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Mar 7, 2026Money transfers & appsWrong amount charged or received-ExplainedYes
Aug 7, 2025Money transfers & appsWrong amount charged or receivedNCExplainedYes
Mar 23, 2025Money transfers & appsWrong amount charged or received-Money backYes
Jul 20, 2024Money transfers & appsWrong amount charged or received-Money backYes
Aug 6, 2022Money transfers & appsWrong amount charged or received-ExplainedYes
Feb 17, 2020Money transfers & appsWrong amount charged or receivedNYExplainedYes
Jun 10, 2019Money transfers & appsWrong amount charged or receivedFLExplainedYes
Feb 21, 2019Money transfers & appsWrong amount charged or received-Money backYes
Jan 31, 2019Money transfers & appsWrong amount charged or received-ExplainedYes
Nov 30, 2017Money transfers & appsWrong amount charged or receivedCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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