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Student loans

Complaint 5751768 South Coast Doc Prep

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
North Carolina 28412
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Jul 8, 2022Complaint received
  2. Sep 7, 2022Sent to South Coast Doc Prep (61 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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