Case file
Crypto
Complaint 6029139 Citibank
Explained- Product
- Money transfer, virtual currency, or money service · Virtual currency
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 28, 2022Complaint received
- Sep 28, 2022Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about other transaction problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Money transfers & apps | Other transaction problem | - | In progress | Yes |
| Oct 28, 2026 | Money transfers & apps | Other transaction problem | TX | Money back | Yes |
| Oct 28, 2026 | Money transfers & apps | Other transaction problem | MN | Explained | Yes |
| Oct 27, 2026 | Money transfers & apps | Other transaction problem | NY | In progress | Yes |
| Oct 19, 2026 | Money transfers & apps | Other transaction problem | FL | Explained | Yes |
| Oct 17, 2026 | Money transfers & apps | Other transaction problem | KS | Money back | Yes |
| Oct 14, 2026 | Money transfers & apps | Other transaction problem | - | Explained | Yes |
| Oct 6, 2026 | Money transfers & apps | Other transaction problem | NY | Explained | Yes |
| Oct 6, 2026 | Money transfers & apps | Other transaction problem | - | Money back | Yes |
| Oct 5, 2026 | Money transfers & apps | Other transaction problem | NY | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.