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Money transfers & apps

Complaint 6160291 Banco Popular de Puerto Rico

Explained
Product
Money transfer, virtual currency, or money service · International money transfer
From
New York 10460
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 4, 2022Complaint received
  2. Nov 4, 2022Sent to Banco Popular de Puerto Rico
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Banco Popular de Puerto Rico complaints about other transaction problem

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Money transfers & appsOther transaction problemPRMoney backYes
Aug 30, 2026Money transfers & appsOther transaction problemPRExplainedYes
Aug 26, 2026Money transfers & appsOther transaction problemPRExplainedYes
May 10, 2025Money transfers & appsOther transaction problemNYExplainedYes
Nov 19, 2024Money transfers & appsOther transaction problemMDExplainedYes
Mar 12, 2024Money transfers & appsOther transaction problemNYExplainedYes
Jul 12, 2023Money transfers & appsOther transaction problemVIExplainedYes
Mar 18, 2021CryptoOther transaction problemPRExplainedYes
Jul 8, 2019Money transfers & appsOther transaction problemPRExplainedYes
May 22, 2019Money transfers & appsOther transaction problemPRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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