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Case file

Student loans

Complaint 6329260 CL Holdings

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Maryland 21136
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 16, 2022Complaint received
  2. Dec 17, 2022Sent to CL Holdings (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CL Holdings complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Dec 2, 2021Student loansDealing with your lender or servicerReceived bad information about your loanNMExplainedYes
Sep 21, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledIAExplainedYes
Aug 18, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledORExplainedYes
Dec 21, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes
Sep 17, 2018Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsWIExplainedYes
Jul 2, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedGAExplainedYes
Mar 8, 2018Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsALFixedYes
Sep 23, 2017Student loansDealing with your lender or servicerTrouble with how payments are being handledDCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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