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Student loans

Complaint 6426159 Certify Student Services

Money back
Product
Student loan · Federal student loan servicing
Detail
Can't get other flexible options for repaying your loan
From
North Carolina 27713
Filed by
Web · Older American
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Jan 11, 2023Complaint received
  2. Feb 28, 2023Sent to Certify Student Services (48 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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