Complaint 6606823 Credit Acceptance

Explained

Company: Credit Acceptance
Product: Payday loan, title loan, or personal loan · Title loan
Issue: Problem with the payoff process at the end of the loan
From: Michigan 48180
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Feb 23, 2023Complaint received
Feb 24, 2023Sent to Credit Acceptance (1 day later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Credit Acceptance complaints about problem with the payoff process at the end of the loan

Received	About	Issue	State	Answer	On time
Oct 2, 2025	Payday & personal loans	Problem with the payoff process at the end of the loan	LA	Explained	Yes
Jul 28, 2023	Payday & personal loans	Problem with the payoff process at the end of the loan	PA	Explained	Yes
Sep 7, 2022	Payday & personal loans	Problem with the payoff process at the end of the loan	NY	Explained	Yes
Feb 11, 2022	Payday & personal loans	Problem with the payoff process at the end of the loan	WA	Explained	Yes
Jan 27, 2022	Payday & personal loans	Problem with the payoff process at the end of the loan	WA	Explained	Yes
Feb 18, 2021	Payday & personal loans	Problem with the payoff process at the end of the loan	NY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works