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Complaint log

Credit Acceptance complaint log

The newest complaints about Credit Acceptance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 13, 2026Debt collectionAttempts to collect debt not owedDebt was paidMIExplainedYes
Nov 6, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedKSExplainedYes
Nov 6, 2026Auto loans & leasesRepossessionVoluntary repossessionTXExplainedYes
Nov 5, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanALExplainedYes
Nov 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMSExplainedYes
Nov 4, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldGAExplainedYes
Nov 3, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsILExplainedYes
Nov 2, 2026Auto loans & leasesRepossessionCompany communicating payment assistance or payment extension optionsNYExplainedYes
Nov 2, 2026Credit reportingIncorrect information on your reportAccount information incorrectPAExplainedYes
Nov 1, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Nov 1, 2026Debt collectionCommunication tacticsFrequent or repeated callsALExplainedYes
Nov 1, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysINExplainedYes
Oct 31, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectNYExplainedYes
Oct 31, 2026Auto loans & leasesUnable to get your credit report or credit scoreOther problem getting your report or credit scoreILExplainedYes
Oct 31, 2026Auto loans & leasesManaging the loan or leaseProblem with the interest rateMIExplainedYes
Oct 31, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCOExplainedYes
Oct 31, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionMIExplainedYes
Oct 31, 2026Debt collectionAttempts to collect debt not owedDebt was paidMIExplainedYes
Oct 31, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsMSExplainedYes
Oct 30, 2026Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingGAExplainedYes
Oct 30, 2026Debt collectionElectronic communicationsFrequent or repeated messagesARExplainedYes
Oct 30, 2026Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionMIExplainedYes
Oct 30, 2026Auto loans & leasesManaging the loan or leaseProblem with the interest rateMDExplainedYes
Oct 30, 2026Auto loans & leasesRepossessionVoluntary repossessionIAExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Oct 30, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeKYExplainedYes
Oct 30, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectMAExplainedYes
Oct 30, 2026Credit reportingImproper use of your reportReport provided to employer without your written authorizationMIExplainedYes
Oct 29, 2026Auto loans & leasesManaging the loan or leaseBilling problemTXExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportALExplainedYes
Oct 29, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldWIExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 29, 2026Auto loans & leasesRepossessionVoluntary repossessionMSExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportAccount status incorrectINExplainedYes
Oct 28, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanMSExplainedYes
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Oct 28, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleTNExplainedYes
Oct 28, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldOHExplainedYes
Oct 28, 2026Auto loans & leasesRepossessionCompany explaining amount owedFLMoney backYes
Oct 28, 2026Auto loans & leasesManaging the loan or leaseBilling problemOHExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectPAExplainedYes
Oct 28, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsILExplainedYes
Oct 27, 2026Auto loans & leasesManaging the loan or leaseBilling problemMIExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportAccount status incorrectNJExplainedYes
Oct 27, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offIAExplainedYes
Oct 27, 2026Auto loans & leasesManaging the loan or leaseBilling problemCTExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectARExplainedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt was paidGAIn progressYes
Oct 27, 2026Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsINExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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