Case file
Mortgages
Complaint 6708638 West Capital Lending
Explained- Product
- Mortgage · Conventional home mortgage
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Mar 16, 2023Complaint received
- May 4, 2023Sent to West Capital Lending (49 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More West Capital Lending complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 25, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | CA | No timely reply | No |
| Oct 17, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | GA | Explained | No |
| Oct 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | ME | No timely reply | No |
| Oct 12, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | CO | Explained | No |
| Sep 17, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | WI | Explained | No |
| Sep 4, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | OH | Explained | No |
| Aug 25, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | OH | Explained | No |
| Aug 25, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | DE | Explained | No |
| Jun 30, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | MN | Explained | No |
| Jun 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | OH | Explained | No |
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