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Money transfers & apps

Complaint 6948633 Cex.Io

Explained
Company
Cex.Io
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Indiana 47403
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 8, 2023Complaint received
  2. Sep 25, 2023Sent to Cex.Io (140 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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