Complaint 7116669 CU Alliance

Explained

Company: CU Alliance
Product: Mortgage · Conventional home mortgage
Issue: Trouble during payment process
From: Texas 77070
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company disputes the facts presented in the complaint

Jun 14, 2023Complaint received
Jul 24, 2023Sent to CU Alliance (40 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CU Alliance complaints about trouble during payment process

Received	About	Issue	State	Answer	On time
Sep 4, 2024	Mortgages	Trouble during payment processEscrow, taxes, or insurance	TX	Explained	No
Mar 13, 2024	Mortgages	Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan	TX	Explained	No
Mar 1, 2024	Mortgages	Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan	TX	Explained	Yes
Jan 9, 2020	Mortgages	Trouble during payment process	TX	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works