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Case file

Money transfers & apps

Complaint 7265039 Capital One

Explained
Product
Money transfer, virtual currency, or money service · Refund anticipation check
From
New York 11224
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 17, 2023Complaint received
  2. Jul 17, 2023Sent to Capital One
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Capital One complaints about lost or stolen check

ReceivedAboutIssueStateAnswerOn time
Oct 12, 2022Money transfers & appsLost or stolen checkNYExplainedNo
Oct 6, 2022Money transfers & appsLost or stolen checkNVExplainedYes
Oct 6, 2022Money transfers & appsLost or stolen checkGAExplainedYes
Apr 6, 2022Money transfers & appsLost or stolen checkTXExplainedYes
Jan 20, 2022Money transfers & appsLost or stolen checkTXExplainedYes
Oct 14, 2021Money transfers & appsLost or stolen checkNJExplainedYes
Sep 2, 2021Money transfers & appsLost or stolen checkCOExplainedYes
Jul 2, 2021Money transfers & appsLost or stolen checkMDExplainedYes
May 6, 2021Money transfers & appsLost or stolen checkMDExplainedYes
Mar 16, 2021Money transfers & appsLost or stolen checkNJFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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