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Complaint log

Capital One complaint log

The newest complaints about Capital One, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Money transfers & appsMoney was not available when promisedWAExplainedYes
Nov 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Nov 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Nov 8, 2026Credit cardsIncorrect information on your reportAccount information incorrectNYExplainedYes
Nov 7, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Nov 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Nov 6, 2026Bank accountsManaging an accountDeposits and withdrawalsVAExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Nov 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Nov 5, 2026Credit cardsFees or interestProblem with feesNEMoney backYes
Nov 5, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Nov 5, 2026Credit cardsIncorrect information on your reportAccount status incorrectCAExplainedYes
Nov 5, 2026Credit cardsFees or interestUnexpected increase in interest rateORExplainedYes
Nov 5, 2026Bank accountsManaging an accountBanking errorsNCExplainedYes
Nov 5, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardSCExplainedYes
Nov 5, 2026Credit reportingImproper use of your reportReporting company used your report improperlySDExplainedYes
Nov 5, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedCOFixedYes
Nov 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILFixedYes
Nov 5, 2026Money transfers & appsFraud or scamCAExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Nov 4, 2026Credit cardsTrouble using your cardCan't use card to make purchasesIAExplainedYes
Nov 4, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedGAExplainedYes
Nov 4, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
Nov 4, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Nov 4, 2026Bank accountsManaging an accountProblem using a debit or ATM cardLAExplainedYes
Nov 4, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedGAExplainedYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Nov 4, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Nov 4, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Nov 4, 2026Credit cardsProblem when making paymentsProblem during payment processOHExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Nov 4, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Nov 4, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Nov 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAFixedYes
Nov 4, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountTXExplainedYes
Nov 4, 2026Debt collectionTook or threatened to take negative or legal actionCollected or attempted to collect exempt fundsALExplainedYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardPAExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Nov 4, 2026Bank accountsClosing an accountCompany closed your accountVAExplainedYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementUTExplainedYes
Nov 4, 2026Credit cardsIncorrect information on your reportAccount information incorrectNYExplainedYes
Nov 4, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Nov 3, 2026Bank accountsClosing an accountCompany closed your accountMDExplainedYes
Nov 3, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Nov 3, 2026Credit cardsFees or interestProblem with feesPAExplainedYes
Nov 3, 2026Credit cardsGetting a credit cardProblem getting a working replacement cardFLExplainedYes
Nov 3, 2026Money transfers & appsFraud or scamWAExplainedYes
Nov 3, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeDEExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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