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Case file

Mortgages

Complaint 7369664 Bci Financial Group

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
From
Florida 33312
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 8, 2023Complaint received
  2. Aug 25, 2023Sent to Bci Financial Group (17 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Bci Financial Group complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jan 22, 2026MortgagesTrouble during payment processPaying off the loanFLExplainedYes
Apr 8, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jul 31, 2023MortgagesTrouble during payment processFLExplainedYes
Jun 29, 2023MortgagesTrouble during payment processFLExplainedYes
Sep 9, 2022MortgagesTrouble during payment processFLExplainedYes
Mar 10, 2022MortgagesTrouble during payment processGAExplainedYes
Feb 26, 2022MortgagesTrouble during payment processFLExplainedYes
Jan 22, 2022MortgagesTrouble during payment processFLMoney backYes
Jun 17, 2021MortgagesTrouble during payment processFLExplainedYes
Mar 19, 2021MortgagesTrouble during payment processFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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