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Case file

Mortgages

Complaint 7550310 Caneel Capital

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Paying off the loan
From
Maryland 211XX
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 14, 2023Complaint received
  2. Sep 14, 2023Sent to Caneel Capital
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Caneel Capital complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jul 15, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyNYExplainedYes
May 16, 2025MortgagesTrouble during payment processLien releaseNYExplainedYes
May 15, 2025MortgagesTrouble during payment processLien releaseNYExplainedYes
Apr 2, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanLAExplainedYes
Apr 2, 2023MortgagesTrouble during payment processCAExplainedNo
Sep 13, 2022MortgagesTrouble during payment processCAExplainedYes
Sep 12, 2022MortgagesTrouble during payment processCAExplainedYes
Jun 3, 2022MortgagesTrouble during payment processNYExplainedYes
Sep 15, 2020MortgagesTrouble during payment processCAExplainedYes
Feb 20, 2020MortgagesTrouble during payment processCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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