Mortgage company · complaint record
Caneel Capital complaints
Filed under Caneel Capital, LLC
Consumers have filed 115 complaints about Caneel Capital since 2014, 4 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 115
- Last 12 months
- 4
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #216 of 595
Since May 2014
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 16, 2026
Most complained-about mortgage lenders & servicers
Caneel Capital complaints by month
The busiest month was July 2016 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Caneel Capital answered all time
- Closed with non-monetary relief21.7%
- Closed with explanation11095.7%
- Closed10.9%
- In progress21.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Caneel Capital complaints are about
Top Caneel Capital problems
Inside "Struggling to pay mortgage"
- Foreclosure 4
- Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure 1
Where Caneel Capital complaints come from
Most complaints: California (48), Florida (14), New York (12), Maryland (5), Virginia (4).
Caneel Capital compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Caneel CapitalMortgages | - | 4 | - |
Compare side by side: Caneel Capital vs Midwest Loan Services · Caneel Capital vs Truhome Solutions · Caneel Capital vs NEXA Mortgage · Caneel Capital vs Hilltop
What people say about Caneel Capital
All experiencesNo experiences with Caneel Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Caneel Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 16, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | In progress |
| Sep 7, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Aug 16, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 29, 2025 | Debt relief & credit repair | Problem with customer service | Explained |
| Jul 15, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| May 29, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| May 16, 2025 | Mortgages | Trouble during payment processLien release | Explained |
| May 15, 2025 | Mortgages | Trouble during payment processLien release | Explained |
| Apr 2, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 27, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 4, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 1, 2024 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
Questions about Caneel Capital
How many complaints does Caneel Capital have?
Caneel Capital has 115 complaints on record since May 2014, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Caneel Capital respond to complaints?
Yes. Caneel Capital answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Caneel Capital?
The most common problems are struggling to pay mortgage (33), attempts to collect debt not owed (10), incorrect information on your report (1).
Is Caneel Capital legit?
Caneel Capital is a real company with a public complaint record: consumers have complained about it 115 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Caneel Capital legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Caneel Capital?
Complain to Caneel Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Caneel Capital complaints come from?
Most come from California (48), Florida (14), New York (12). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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