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Student loans

Complaint 7609919 Bankmobile Technologies

Explained
Product
Student loan · Federal student loan servicing
Detail
Problem with customer service
From
Hawaii 96789
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 26, 2023Complaint received
  2. Oct 18, 2023Sent to Bankmobile Technologies (22 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Bankmobile Technologies complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 6, 2023Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedYes
Oct 19, 2023Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedYes
Sep 18, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledGAExplainedYes
Jun 1, 2022Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedYes
Nov 28, 2021Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNYExplainedYes
Jun 27, 2021Student loansDealing with your lender or servicerProblem with customer serviceGAExplainedYes
May 27, 2021Student loansDealing with your lender or servicerProblem with customer serviceWVExplainedYes

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