Case file
Mortgages
Complaint 7850817 Siwell
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- From
- VI 00841
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 14, 2023Complaint received
- Nov 14, 2023Sent to Siwell
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Siwell complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| May 14, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | TX | Explained | Yes |
| Nov 13, 2025 | Mortgages | Trouble during payment processFees charged | CA | Explained | Yes |
| Oct 15, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IN | Explained | Yes |
| Jun 2, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Explained | Yes |
| May 13, 2025 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Nov 13, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | PA | Explained | Yes |
| Oct 8, 2024 | Mortgages | Trouble during payment processLien release | NC | Explained | Yes |
| Aug 13, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CT | Explained | Yes |
| Sep 13, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | TX | Explained | Yes |
| Jul 18, 2023 | Mortgages | Trouble during payment process | OK | Explained | Yes |
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