Mortgage company · complaint record
Siwell complaints
Filed under Siwell Inc
Consumers have filed 96 complaints about Siwell since 2012, 5 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 96
- Last 12 months
- 5
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #193 of 595
Since August 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 8, 2026
Most complained-about mortgage lenders & servicers
Siwell complaints by month
The busiest month was April 2018 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Siwell answered all time
- Closed with monetary relief11%
- Closed with non-monetary relief11%
- Closed with explanation9497.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Siwell complaints are about
Top Siwell problems
Inside "Trouble during payment process"
- Trying to communicate with the company to fix an issue while managing or servicing your loan 3
- Loan sold or transferred to another company 3
- Lien release 1
- Escrow, taxes, or insurance 1
- Payment process 1
- Fees charged 1
Where Siwell complaints come from
Most complaints: Texas (17), California (12), Colorado (5), Nevada (5), North Carolina (4).
Siwell compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | SiwellMortgages | - | 5 | - |
Compare side by side: Siwell vs Midwest Loan Services · Siwell vs Truhome Solutions · Siwell vs NEXA Mortgage · Siwell vs Hilltop
What people say about Siwell
All experiencesNo experiences with Siwell yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Siwell complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 8, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 10, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 4, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| May 14, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Mar 4, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 13, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
| Oct 15, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 23, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 2, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| May 13, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Nov 13, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Oct 11, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
Questions about Siwell
How many complaints does Siwell have?
Siwell has 96 complaints on record since August 2012, including 5 in the last 12 months and 0 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does Siwell respond to complaints?
Yes. Siwell answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Siwell?
The most common problems are struggling to pay mortgage (11), trouble during payment process (42), applying for a mortgage or refinancing an existing mortgage (12).
Is Siwell legit?
Siwell is a real company with a public complaint record: consumers have complained about it 96 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Siwell legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Siwell?
Complain to Siwell in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Siwell complaints come from?
Most come from Texas (17), California (12), Colorado (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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