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Complaint 8000160 Phillips & Cohen Associates

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Credit card company won't work with you while you're going through financial hardship
From
Missouri 64843
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Dec 14, 2023Complaint received
  2. Jan 8, 2024Sent to Phillips & Cohen Associates (25 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Phillips & Cohen Associates complaints about struggling to pay your bill

ReceivedAboutIssueStateAnswerOn time
Apr 24, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipTXExplainedYes
Aug 21, 2024Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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