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Crypto

Complaint 8027114 Bitstamp USA

Explained
Product
Money transfer, virtual currency, or money service · Virtual currency
From
Colorado 80016
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 19, 2023Complaint received
  2. Dec 19, 2023Sent to Bitstamp USA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Bitstamp USA complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Jun 5, 2026CryptoMoney was not available when promisedNYNo timely replyNo
May 2, 2026CryptoMoney was not available when promised-No timely replyNo
Feb 1, 2026CryptoMoney was not available when promisedTXNo timely replyNo
Jan 24, 2026CryptoMoney was not available when promisedORNo timely replyNo
Jan 18, 2026CryptoMoney was not available when promisedFLNo timely replyNo
Jan 14, 2026Money transfers & appsMoney was not available when promisedAZNo timely replyNo
Jan 8, 2026CryptoMoney was not available when promisedMNNo timely replyNo
Dec 31, 2025Money transfers & appsMoney was not available when promisedFLNo timely replyNo
Jul 31, 2025CryptoMoney was not available when promisedTXNo timely replyNo
Jul 26, 2025CryptoMoney was not available when promisedSDNo timely replyNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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