Case file
Crypto
Complaint 8358128 Luno US
Explained- Company
- Luno US
- Product
- Money transfer, virtual currency, or money service · Virtual currency
- Issue
- Fraud or scam
- From
- -
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Feb 16, 2024Complaint received
- Feb 21, 2024Sent to Luno US (5 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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