Case file
Mortgages
Complaint 8425031 Aspen Yo
Money back- Product
- Mortgage · Conventional home mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web · Older American
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint represents an opportunity for improvement to better serve consumers
- Feb 26, 2024Complaint received
- Mar 4, 2024Sent to Aspen Yo (7 days later)
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Aspen Yo complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| May 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NY | No timely reply | No |
| Feb 5, 2026 | Mortgages | Trouble during payment processPaying off the loan | PA | No timely reply | No |
| Jun 24, 2025 | Mortgages | Trouble during payment processInterest rate | FL | No timely reply | No |
| May 15, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | AL | No timely reply | No |
| Jan 16, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | No timely reply | No |
| Dec 23, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | No timely reply | No |
| Dec 1, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | MD | No timely reply | No |
| Nov 17, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | PA | No timely reply | No |
| Oct 24, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | GA | No timely reply | No |
| Sep 12, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | PA | No timely reply | No |
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