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Mortgages

Complaint 8699559 Heartland Financial USA

Explained
Product
Mortgage · Conventional home mortgage
Detail
Escrow, taxes, or insurance
From
New Mexico 87501
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Apr 4, 2024Complaint received
  2. Apr 9, 2024Sent to Heartland Financial USA (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Heartland Financial USA complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Dec 10, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyMTExplainedYes

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