Complaint 8729937 Central Bancompany

Explained

Company: Central Bancompany
Product: Mortgage · Conventional home mortgage
Issue: Trouble during payment process
Detail: Private mortgage insurance (PMI)
From: Tennessee 370XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 9, 2024Complaint received
Apr 9, 2024Sent to Central Bancompany
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Central Bancompany complaints about trouble during payment process

Received	About	Issue	State	Answer	On time
Sep 26, 2025	Mortgages	Trouble during payment processEscrow, taxes, or insurance	MO	Money back	Yes
Jan 22, 2025	Mortgages	Trouble during payment processPrivate mortgage insurance (PMI)	NC	Money back	Yes
Nov 9, 2024	Mortgages	Trouble during payment processEscrow, taxes, or insurance	NJ	Explained	Yes
May 16, 2024	Mortgages	Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan	MO	Explained	Yes
Mar 18, 2023	Mortgages	Trouble during payment process	MO	Money back	No
Dec 7, 2022	Mortgages	Trouble during payment process	MO	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works