Bank · complaint record
Central Bancompany complaints
Filed under CENTRAL BANCOMPANY, INC
Consumers have filed 142 complaints about Central Bancompany since 2022, 39 of them in the last 12 months (+3% on the year before). It answered 100% on time and closed 13% with relief for the customer - less often than a typical bank. The most common problem is managing an account.
Good response record. How it works
- Complaints on record
- 142
- Last 12 months
- 39
- Answered on time
- 100%
- Closed with relief
- 13%
- Last 30 days
- 0
- Rank
- #92 of 188
Since April 2022
+3% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 14, 2026
Most complained-about banks & credit unions
Central Bancompany complaints by month
The busiest month was September 2025 (7 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Central Bancompany answered last 12 months
- Closed with monetary relief512.8%
- Closed with explanation3487.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers14/4012.8% closed with relief
- Complaint trend10/15+3% vs last year
What Central Bancompany complaints are about
Top Central Bancompany problems
Inside "Managing an account"
- Problem using a debit or ATM card 11
- Deposits and withdrawals 9
- Funds not handled or disbursed as instructed 7
- Deposits or withdrawals 1
- Problem accessing account 1
- Cashing a check 1
Where Central Bancompany complaints come from
Most complaints: Missouri (95), Kansas (11), Illinois (4), Oklahoma (4), Massachusetts (3).
Central Bancompany compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Payfare InternationalBank accounts | 56 | 44 | C |
| 2 | Wesbanco BankBank accounts | 58 | 42 | C |
| 3 | First MerchantsBank accounts | 53 | 40 | C |
| 4 | Beacon FinancialBank accounts | 77 | 39 | B |
| 5 | Central BancompanyBank accounts | 69 | 39 | B |
| 6 | Eastern BanksharesBank accounts | 75 | 38 | B |
| 7 | Glacier BancorpBank accounts | 35 | 36 | D |
| 8 | Seacoast Banking Corporation of FloridaBank accounts | 60 | 35 | C |
Compare side by side: Central Bancompany vs Payfare International · Central Bancompany vs Wesbanco Bank · Central Bancompany vs First Merchants · Central Bancompany vs Beacon Financial
What people say about Central Bancompany
All experiencesNo experiences with Central Bancompany yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Central Bancompany complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 14, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 5, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 5, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Sep 3, 2026 | Bank accounts | Managing an accountCashing a check | Explained |
| Aug 26, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 26, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Aug 18, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Aug 8, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jul 31, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Jul 27, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Jul 24, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jul 1, 2026 | Bank accounts | Closing an accountCan't close your account | Money back |
Questions about Central Bancompany
How many complaints does Central Bancompany have?
Central Bancompany has 142 complaints on record since April 2022, including 39 in the last 12 months and 0 in the last 30 days. That makes it number 768 of every company by complaints this year.
Does Central Bancompany respond to complaints?
Yes. Central Bancompany answered 100% of its complaints on time (within 15 days) and closed 13% with relief - money back or a fix; 12.8% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 69/100 (grade B).
What do people complain about most with Central Bancompany?
The most common problems are managing an account (32), problem caused by your funds being low (11), incorrect information on your report (10).
Is Central Bancompany legit?
Central Bancompany is a real company with a public complaint record: consumers have complained about it 142 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Central Bancompany legit? for the signals, red flags and how to protect yourself.
Are complaints about Central Bancompany going up or down?
Roughly level. There were 39 complaints in the last 12 months against 38 in the 12 before (+3%). See every month.
How do I file a complaint against Central Bancompany?
Complain to Central Bancompany in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Central Bancompany complaints come from?
Most come from Missouri (95), Kansas (11), Illinois (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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