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Case file

Student loans

Complaint 8835985 Discover

Explained
Company
Discover
Product
Student loan · Private student loan
Detail
Problem canceling credit monitoring or identify theft protection service
From
California 91791
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 24, 2024Complaint received
  2. Apr 24, 2024Sent to Discover
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Discover complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Mar 23, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedCAExplainedYes
Mar 23, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedMDExplainedYes
Mar 1, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceGAExplainedYes
Mar 1, 2026Credit cardsCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNYExplainedYes
Feb 12, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesPRExplainedYes
Feb 4, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedCAFixedYes
Jan 20, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTXFixedYes
Jan 20, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesTXFixedYes
Jan 19, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingTXExplainedYes
Jan 5, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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