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Mortgages

Complaint 8980358 Specialized Loan Servicing

Explained
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
Georgia 30349
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 10, 2024Complaint received
  2. Jun 11, 2024Sent to Specialized Loan Servicing (32 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Specialized Loan Servicing complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jul 11, 2024MortgagesTrouble during payment processPayment processPAExplainedYes
Jul 3, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Jun 27, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Jun 24, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes
Jun 18, 2024MortgagesTrouble during payment processPayment processMNExplainedYes
Jun 15, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Jun 10, 2024MortgagesTrouble during payment processFees chargedFLExplainedYes
Jun 10, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Jun 7, 2024MortgagesTrouble during payment processFees chargedGAExplainedYes
Jun 6, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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