Mortgage company · complaint record
Specialized Loan Servicing complaints
Filed under Specialized Loan Servicing Holdings LLC
Consumers have filed 8,770 complaints about Specialized Loan Servicing since 2012, none in the last 12 months. It answered 99% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8,770
- Last 12 months
- 0
- Answered on time
- 99%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 17, 2024
Specialized Loan Servicing complaints by month
The busiest month was October 2019 (114 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Specialized Loan Servicing answered all time
- Closed with monetary relief30%
- Closed with non-monetary relief80.1%
- Closed with relief130.1%
- Closed with explanation8,23393.9%
- Closed4975.7%
- Closed without relief160.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Specialized Loan Servicing complaints are about
Top Specialized Loan Servicing problems
Inside "Trouble during payment process"
- Payment process 63
- Escrow, taxes, or insurance 53
- Trying to communicate with the company to fix an issue while managing or servicing your loan 44
- Loan sold or transferred to another company 22
- Fees charged 16
- Paying off the loan 15
Where Specialized Loan Servicing complaints come from
Most complaints: California (1,984), Florida (938), New York (505), Georgia (447), Texas (395).
Specialized Loan Servicing compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Specialized Loan ServicingMortgages | - | 0 | - |
Compare side by side: Specialized Loan Servicing vs Midwest Loan Services · Specialized Loan Servicing vs Truhome Solutions · Specialized Loan Servicing vs NEXA Mortgage · Specialized Loan Servicing vs Hilltop
What people say about Specialized Loan Servicing
All experiencesNo experiences with Specialized Loan Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Specialized Loan Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 17, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jul 11, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 10, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 9, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jul 8, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 3, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 2, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 2, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jul 1, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 28, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jun 27, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 27, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
Questions about Specialized Loan Servicing
How many complaints does Specialized Loan Servicing have?
Specialized Loan Servicing has 8,770 complaints on record since January 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Specialized Loan Servicing respond to complaints?
Yes. Specialized Loan Servicing answered 99% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Specialized Loan Servicing?
The most common problems are trouble during payment process (2,690), struggling to pay mortgage (1,783), loan modification,collection,foreclosure (1,513).
Is Specialized Loan Servicing legit?
Specialized Loan Servicing is a real company with a public complaint record: consumers have complained about it 8,770 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Specialized Loan Servicing legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Specialized Loan Servicing?
Complain to Specialized Loan Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Specialized Loan Servicing complaints come from?
Most come from California (1,984), Florida (938), New York (505). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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