Complaint 9492474 Cex.Io

Explained

Company: Cex.Io
Product: Money transfer, virtual currency, or money service · Virtual currency
Issue: Other transaction problem
From: California 92880
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Jul 13, 2024Complaint received
Jul 17, 2024Sent to Cex.Io (4 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cex.Io complaints about other transaction problem

Received	About	Issue	State	Answer	On time
May 21, 2026	Crypto	Other transaction problem	-	Explained	Yes
Jan 15, 2026	Crypto	Other transaction problem	IN	Explained	Yes
Jan 3, 2026	Crypto	Other transaction problem	TX	Explained	Yes
Sep 8, 2025	Crypto	Other transaction problem	NC	Explained	No
Jan 18, 2025	Crypto	Other transaction problem	OH	Explained	Yes
Aug 9, 2024	Crypto	Other transaction problem	WA	Explained	Yes
Nov 28, 2023	Crypto	Other transaction problem	AR	Explained	Yes
Jun 17, 2023	Crypto	Other transaction problem	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works