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Payday & personal loans

Complaint 9585669 NBT Bancorp

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Personal line of credit
From
New York 11714
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 20, 2024Complaint received
  2. Jul 22, 2024Sent to NBT Bancorp (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about problem with additional add-on products or services

ReceivedAboutIssueStateAnswerOn time
Aug 2, 2023Payday & personal loansProblem with additional add-on products or servicesNJExplainedYes
Mar 9, 2022Payday & personal loansProblem with additional add-on products or servicesNYFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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