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Case file

Mortgages

Complaint 9786755 Homeland Financial Network

Explained
Product
Mortgage · Reverse mortgage
Detail
Confusing or misleading advertising or marketing
From
California 959XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Aug 13, 2024Complaint received
  2. Sep 24, 2024Sent to Homeland Financial Network (42 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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