Case file
Mortgages
Complaint 9826449 Hancock Whitney Bank
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Phone · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 16, 2024Complaint received
- Sep 10, 2024Sent to Hancock Whitney Bank (25 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Hancock Whitney Bank complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 3, 2026 | Mortgages | Trouble during payment processPayment process | LA | Explained | Yes |
| May 20, 2026 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Mar 26, 2026 | Mortgages | Trouble during payment processPayment process | LA | Explained | Yes |
| Jan 20, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | LA | Money back | Yes |
| Oct 28, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | LA | Explained | Yes |
| Apr 1, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Feb 8, 2024 | Mortgages | Trouble during payment processPayment process | LA | Money back | Yes |
| Aug 4, 2023 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Jun 4, 2023 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Mar 13, 2023 | Mortgages | Trouble during payment process | LA | Explained | Yes |
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