Complaint log
Hancock Whitney Bank complaint log
The newest complaints about Hancock Whitney Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 2, 2026 | Bank accounts | Closing an accountCan't close your account | Fixed |
| Oct 30, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Fixed |
| Oct 19, 2026 | Bank accounts | Managing an accountCashing a check | Explained |
| Oct 17, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Oct 15, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 15, 2026 | Bank accounts | Opening an accountConfusing or missing disclosures | Explained |
| Oct 14, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Oct 9, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Fixed |
| Oct 2, 2026 | Credit cards | Getting a credit cardApplication denied | In progress |
| Oct 2, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Oct 1, 2026 | Bank accounts | Closing an accountFunds not received from closed account | In progress |
| Sep 25, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Sep 24, 2026 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 23, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Sep 21, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Sep 17, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Sep 17, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Explained |
| Sep 3, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 1, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Money back |
| Aug 31, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 20, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 18, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Money back |
| Aug 11, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Aug 4, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Money back |
| Aug 4, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Aug 1, 2026 | Money transfers & apps | Other service problem | Explained |
| Jul 18, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| Jul 17, 2026 | Bank accounts | Opening an accountUnable to open an account | Fixed |
| Jul 17, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jul 16, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Money back |
| Jul 14, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jul 10, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Jul 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 3, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 2, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Jun 30, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 26, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Jun 22, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 15, 2026 | Bank accounts | Managing an accountProblem accessing account | Fixed |
| Jun 13, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Jun 9, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jun 8, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Jun 5, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jun 4, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jun 1, 2026 | Bank accounts | Opening an accountConfusing or missing disclosures | Explained |
| May 29, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| May 29, 2026 | Bank accounts | Managing an accountBanking errors | Money back |
| May 28, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 27, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works