Money transfers & apps
HoldCo money transfers & apps complaints
Consumers have filed 10 complaints about HoldCo's money transfers & apps, 1 in the last 12 months. HoldCo answered 100% on time and closed 0% with relief. See the whole HoldCo record.
HoldCo against other payment apps & money transfer services
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | PayPal | 9,055 | 100% | 42% |
| 2 | Block (Cash App) | 8,848 | 99.3% | 0% |
| 3 | JPMorgan Chase | 1,679 | 100% | 5% |
| 4 | Chime | 1,560 | 100% | 5% |
| 5 | Wells Fargo | 1,535 | 100% | 8% |
| 6 | Bank of America | 1,419 | 99.6% | 21% |
| 7 | Early Warning Services (Zelle) | 612 | 100% | 0% |
| 8 | Western Union | 595 | 100% | 0% |
| 9 | Wise (TransferWise) | 451 | 96% | 13% |
| 10 | Citibank | 411 | 100% | 16% |
| 11 | Capital One | 362 | 100% | 7% |
| 12 | Remitly | 312 | 99.7% | 0% |
| 13 | HoldCo | 1 | 100% | 0% |
Latest HoldCo money transfers & apps complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 1, 2026 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Jun 11, 2024 | Money transfers & apps | Fraud or scam | Explained |
| Mar 29, 2024 | Money transfers & apps | Fraud or scam | Explained |
| Mar 28, 2024 | Money transfers & apps | Fraud or scam | Explained |
| Jun 8, 2023 | Money transfers & apps | Fraud or scam | Explained |
| Apr 14, 2023 | Money transfers & apps | Fraud or scam | Explained |
| Apr 8, 2023 | Money transfers & apps | Fraud or scam | Explained |
| Apr 1, 2023 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Mar 30, 2023 | Money transfers & apps | Fraud or scam | Explained |
| Mar 1, 2023 | Money transfers & apps | Fraud or scam | Explained |
Your rights with payment apps & money transfer services
For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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