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Acra Intermediate vs Better Mortgage

On the complaint record, Acra Intermediate scores higher (75/100 against 7): it answered 97.8% on time and gave relief in 20% of closed complaints, against 58.1% and 0% for Better Mortgage.

Acra Intermediate
Better Mortgage
Acra IntermediateBetter Mortgage
Response Score75/1007/100
Complaints, last 12 months4543
Change on the year before+114%+26%
Answered on time97.8%58.1%
Closed with relief20%0%
Closed with money back6.8%0%
Complaints, all time139386
Top problemTrouble during payment processApplying for a mortgage or refinancing an existing mortgage
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Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Acra Intermediate by month

Better Mortgage by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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