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AmeriHome Mortgage vs Fay Servicing

On the complaint record, AmeriHome Mortgage scores higher (85/100 against 59): it answered 100% on time and gave relief in 15% of closed complaints, against 99.7% and 0% for Fay Servicing.

AmeriHome Mortgage
Fay Servicing
AmeriHome MortgageFay Servicing
Response Score85/10059/100
Complaints, last 12 months335392
Change on the year before+119%-22%
Answered on time100%99.7%
Closed with relief15%0%
Closed with money back4.2%0%
Complaints, all time2,1614,082
Top problemTrouble during payment processTrouble during payment process
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

AmeriHome Mortgage by month

Fay Servicing by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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