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Barclays US vs Goldman Sachs Bank

On the complaint record, Goldman Sachs Bank scores higher (75/100 against 55): it answered 99.9% on time and gave relief in 29% of closed complaints, against 100% and 4% for Barclays US.

Barclays US
Goldman Sachs Bank (Apple Card, Marcus)
Barclays USGoldman Sachs Bank
Response Score55/10075/100
Complaints, last 12 months5,6906,413
Change on the year before+27%+24%
Answered on time100%99.9%
Closed with relief4%29%
Closed with money back3.5%10.5%
Complaints, all time29,64622,160
Top problemIncorrect information on your reportProblem with a purchase shown on your statement
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Barclays US by month

Goldman Sachs Bank by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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