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Bill.Com vs PLS Group
On the complaint record, PLS Group scores higher (72/100 against 55): it answered 100% on time and gave relief in 16% of closed complaints, against 100% and 4% for Bill.Com.
| Bill.Com | PLS Group | |
|---|---|---|
| Response Score | 55/100 | 72/100 |
| Complaints, last 12 months | 55 | 25 |
| Change on the year before | +62% | +32% |
| Answered on time | 100% | 100% |
| Closed with relief | 4% | 16% |
| Closed with money back | 4.3% | 16% |
| Complaints, all time | 135 | 245 |
| Top problem | Problem with a purchase shown on your statement | Fraud or scam |
| Visitors' rating | - | - |
Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.
Bill.Com by month
PLS Group by month
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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