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Boeing Employees' Credit Union vs Webster Bank

On the complaint record, Webster Bank scores higher (54/100 against 43): it answered 99.6% on time and gave relief in 5% of closed complaints, against 98.1% and 0% for Boeing Employees' Credit Union.

Boeing Employees' Credit Union
Webster Bank
Boeing Employees' Credit UnionWebster Bank
Response Score43/10054/100
Complaints, last 12 months267249
Change on the year before+38%+39%
Answered on time98.1%99.6%
Closed with relief0%5%
Closed with money back0%4.8%
Complaints, all time1,0881,663
Top problemManaging an accountManaging an account
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Boeing Employees' Credit Union by month

Webster Bank by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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