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CNG Financial vs FirstPoint Collection Resources

On the complaint record, FirstPoint Collection Resources scores higher (51/100 against 39): it answered 99.8% on time and gave relief in 0% of closed complaints, against 97.5% and 0% for CNG Financial.

CNG Financial (Check 'n Go)
FirstPoint Collection Resources
CNG FinancialFirstPoint Collection Resources
Response Score39/10051/100
Complaints, last 12 months433463
Change on the year before+48%+26%
Answered on time97.5%99.8%
Closed with relief0%0%
Closed with money back0%0.2%
Complaints, all time2,7721,655
Top problemAttempts to collect debt not owedAttempts to collect debt not owed
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

CNG Financial by month

FirstPoint Collection Resources by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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