Debt collector · complaint record
FirstPoint Collection Resources complaints
Consumers have filed 1,655 complaints about FirstPoint Collection Resources since 2013, 463 of them in the last 12 months (+26% on the year before). It answered 99.8% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Average response record. How it works
- Complaints on record
- 1,655
- Last 12 months
- 463
- Answered on time
- 99.8%
- Closed with relief
- 0%
- Last 30 days
- 27
- Rank
- #85 of 1,963
Since August 2013
+26% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 12, 2026
Most complained-about debt collectors
FirstPoint Collection Resources complaints by month
The busiest month was December 2025 (53 complaints). Complaints in the last 12 months are up 26% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How FirstPoint Collection Resources answered last 12 months
- Closed with monetary relief10.2%
- Closed with explanation46299.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time44/4599.8% on time
- Relief for customers0/400.2% closed with relief
- Complaint trend7/15+26% vs last year
What FirstPoint Collection Resources complaints are about
Top FirstPoint Collection Resources problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 408
- Debt was result of identity theft 113
- Debt was paid 78
- Debt was already discharged in bankruptcy and is no longer owed 5
Where FirstPoint Collection Resources complaints come from
Most complaints: North Carolina (866), California (145), Virginia (131), Pennsylvania (92), Louisiana (66).
FirstPoint Collection Resources compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The BureausDebt collection | 55 | 492 | C |
| 2 | Optio SolutionsDebt collection | 44 | 492 | D |
| 3 | UnifinDebt collection | 49 | 485 | D |
| 4 | W&A IntermediateDebt collection | 100 | 485 | A |
| 5 | United RevenueDebt collection | 47 | 482 | D |
| 6 | SunbitDebt collection | 41 | 464 | D |
| 7 | FirstPoint Collection ResourcesDebt collection | 51 | 463 | C |
| 8 | Credit FreshDebt collection | 42 | 459 | D |
Compare side by side: FirstPoint Collection Resources vs The Bureaus · FirstPoint Collection Resources vs Optio Solutions · FirstPoint Collection Resources vs Unifin · FirstPoint Collection Resources vs W&A Intermediate
What people say about FirstPoint Collection Resources
All experiencesNo experiences with FirstPoint Collection Resources yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest FirstPoint Collection Resources complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 12, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 9, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 9, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 3, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 3, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Nov 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 31, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about FirstPoint Collection Resources
How many complaints does FirstPoint Collection Resources have?
FirstPoint Collection Resources has 1,655 complaints on record since August 2013, including 463 in the last 12 months and 27 in the last 30 days. That makes it number 208 of every company by complaints this year.
Does FirstPoint Collection Resources respond to complaints?
Yes. FirstPoint Collection Resources answered 99.8% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0.2% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 51/100 (grade C).
What do people complain about most with FirstPoint Collection Resources?
The most common problems are attempts to collect debt not owed (604), written notification about debt (329), incorrect information on your report (175).
Is FirstPoint Collection Resources legit?
FirstPoint Collection Resources is a real company with a public complaint record: consumers have complained about it 1,655 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is FirstPoint Collection Resources legit? for the signals, red flags and how to protect yourself.
Are complaints about FirstPoint Collection Resources going up or down?
Up. There were 463 complaints in the last 12 months against 367 in the 12 before (+26%). See every month.
How do I file a complaint against FirstPoint Collection Resources?
Complain to FirstPoint Collection Resources in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most FirstPoint Collection Resources complaints come from?
Most come from North Carolina (866), California (145), Virginia (131). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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