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Coinbase vs EToro USA

On the complaint record, Coinbase scores higher (93/100 against 12): it answered 98.5% on time and gave relief in 40% of closed complaints, against 92.6% and 0% for EToro USA.

Coinbase
EToro USA
CoinbaseEToro USA
Response Score93/10012/100
Complaints, last 12 months1,01927
Change on the year before-30%+125%
Answered on time98.5%92.6%
Closed with relief40%0%
Closed with money back40.2%0%
Complaints, all time9,821117
Top problemOther transaction problemOther service problem
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Coinbase by month

EToro USA by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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